Insurance Claims
Filing Claims
Has your shipment gone lost or stolen in transit and you purchased shipping insurance? Here is the info you need to initiate a claim.
Claims may be filed directly at the following link:
https://claims.insureship.com/lookup
ShipTection Policy is available here:
https://www.shiptection.com/policy
Here's what we'd recommend you have when you file a claim:
Damaged
- Brief statement about what happened
- Photos of the damaged item
- Shipping box w/packaging material used inside
- Invoice
Lost
- Brief statement about what happened
- Carrier tracking number
- Invoice
Stolen
- Brief statement about what happened
- Invoice
If you need us to email you an invoice, send us a message at copperstateuvp@proton.me and include your order number.